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Desktop Infrastructure Manager
Build skills equivalent to Microsoft's implementing a desktop infrastructure program
  • Credit Hours: 5 Days

  • Format: Virtual Classroom - Instructor-led, Online

  • Professional Certificate: MCSE: Desktop Infrastructure

  • Recommended for: IT professionals who manage the desktop environments for organizations and want to specialize in Windows 8 desktop deployments

The Desktop Infrastructure Manager course prepares students for employment in the Informational Technology industry. This course provides students with the skills needed to plan, design, and implement a Windows 8 desktop infrastructure. Through theory-based lectures and virtual labs, students will obtain the knowledge necessary to plan and deploy desktops using several technologies. Upon completion of this program, students will possess the skills and knowledge necessary to obtain employment and will be employable by various companies within the industry, as well as the opportunity for career advancement.  

This program prepares students for employment as a Systems Analyst. According to the Bureau of Labor Statistics, employment change between 2010 and 2020 will grow 25% greater than the annual average.

What You'll Learn

  • Assess and determine desktop deployment options
  • Plan an image management strategy
  • Implement desktop security
  • Capture and manage a desktop operating system image
  • Plan and implement User State Migration
  • Plan and deploy desktops using the MDT
  • Plan and deploy desktops using System Center 2012 Configuration Manager
  • Plan and implement a Remote Desktop Services (RDS) infrastructure
  • Manage user state virtualization for enterprise desktops
  • Plan and implement an updates infrastructure to support enterprise desktops
  • Protect enterprise desktops from malware and data lossMonitor the performance and health of the desktop infrastructure

Who Needs to Attend

IT professionals who manage the desktop environments for organizations and want to specialize in Windows 8 desktop deployments


  • Solid understanding of TCP/IP and networking concepts
  • Solid knowledge of Windows and Active Directory Domain Services (AD DS)
  • Understanding of scripts and batch files
  • Solid understanding of security concepts such as authentication and authorization
  • Familiarity with the client administration capabilities of Windows Server
  • General knowledge of management tools, such as System Center 2012 Configuration Manager, System Center 2012 Operations Manager, and System Center 2012 Data Protection Manager
  • Familiarity with imaging, packaging, and operating system deployment concepts
  • Familiarity with certificates and Certification Authority (CA) implementation and configuration
  • MCSA: Windows Server 2012 or equivalent knowledge
  • Experience administering Windows Server in an environment that typically has the following characteristics:
  • 2,500 to 50,000 or more users
  • Multiple physical locations and multiple domain controllers
  • Network services and resources, such as messaging, databases, file and print, firewalls, Internet access, an intranet, and client computer management
  • Support for Windows 8 client desktops
  • Deployment and management of both physical and virtual applications

Course Outline

1. Assessing and Determining Desktop Deployment Options

  • Enterprise Desktop Life Cycle
  • Assessing Hardware and Infrastructure Readiness for a Desktop Deployment
  • Enterprise Desktop Deployment Methods
  • Volume Activation Technologies for Enterprise Desktops

2. Planning An Image Management Strategy

  • Windows Image Formats
  • Image Management

3. Implementing Desktop Security

  • Implementing a Centralized Desktop Security Solution
  • Planning and Implementing BitLocker
  • Planning and Implementing Encrypted File System

4. Capturing and Managing a Desktop Operating System Image

  • Windows Assessment and Deployment Kit (ADK)
  • Managing Windows Pre-Installation Environment
  • Building a Reference Image Using Windows SIM and Sysprep
  • Capturing and Servicing a Reference Image
  • Configuring and Managing Windows Deployment Services

5. Planning and Implementing User State Migration

  • User State Migration
  • Planning User State Migration Using USMT
  • Migrating User State Using USMT

6. Planning and Deploying Desktops Using the Microsoft Deployment Toolkit (MDT)

  • Planning for the Lite Touch Installation Environment
  • Implementing MDT 2012 for Lite Touch Installation
  • Integrating Windows Deployment Services with MDT

7. Planning and Deploying Desktops Using System Center 2012 Configuration Manager

  • Planning the Zero Touch Installation Environment
  • Preparing the Site for Operating System Deployment
  • Building a Reference Image Using a Configuration Manager Task Sequence
  • Using MDT Task Sequences to Deploy Client Images

8. Planning and Implementing a Remote Desktop Services Infrastructure

  • Remote Desktop Services (RDS)
  • Planning the RDS Environment
  • Configuring a Virtual Desktop Infrastructure Deployment
  • Configuring a Session-Based Desktop Deployment
  • Extending the RDS Environment to the Internet

9. Managing User State Virtualization For Enterprise Desktops

  • User State Virtualization
  • Planning User State Virtualization
  • Configuring Roaming Profiles, Folder Redirection, and Offline Files
  • Implementing Microsoft User Experience Virtualization

10. Planning and Implementing an Updates Infrastructure to Support Enterprise Desktops

  • Planning an Updates Infrastructure for the Enterprise
  • Supporting Software Updates with System Center 2012 Configuration Manager
  • Managing Updates for Virtual Machines and Images
  • Using Windows Intune for Managing Software Updates

11. Protecting Enterprise Desktops from Malware and Data Loss

  • System Center 2012 Endpoint Protection
  • Configuring System Center 2012 Endpoint Protection Client Settings and Monitoring Status
  • Using Windows Intune Endpoint Protection
  • Protecting Desktops Using System Center 2012 Data Protection Manager

12. Monitoring the Performance and Health of the Desktop Infrastructure

  • Performance and Health Monitoring for the Desktop Infrastructure
  • Monitoring the Virtual Desktop Infrastructure


This course utilizes prerelease software in the virtual machines for the labs.

Lab 1: Assess and Determine Desktop Deployment Options

  • Plan a Desktop Deployment Strategy
  • Collect Infrastructure Data
  • Implement a Volume Activation Solution

Lab 2: Plan an Image Management Strategy

  • Assess Business Requirements to Support an Image Management Strategy

Lab 3: Configure Desktop Security

  • Configure Desktop Security Using Group Policy
  • Configure Drive Encryption Using BitLocker

Lab 4: Configure File Encryption Using Encrypting File System (EFS)

  • Implement a Centrally Managed EFS Solution
  • Implement an EFS Recovery Solution

Lab 5: Prepare the Imaging and Pre-Installation Environment

  • Install Windows ADK
  • Configure a Custom Windows PE Environment

Lab 6: Build a Reference Image Using Windows SIM and Sysprep

  • Build a Custom Answer File Using Windows SIM
  • Install a Reference Computer Using a Custom Answer File
  • Generalize a Reference Computer Using Sysprep

Lab 7: Capture and Service a Reference System Image

Lab 8: Configure and Manage Windows Deployment Services (WDS)

  • Plan the WDS Environment
  • Install and Configuring the Windows Deployment Services Server Role
  • Capture a Reference Image Using WDS
  • Deploy an Image Using WDS

Lab 9: Plan and Implement User State Migration

  • Plan for User State Migration
  • Create and Customize the USMT XML Files
  • Capture and Restore User State Using USMT

Lab 10: Migrate User State Using Hard-Link Migration

  • Perform a Hard-Link Migration

Lab 11: Plan and Deploy Desktops Using the MDT

  • Plan for the MDT Lite Touch Installation Environment
  • Install MDT 2012 and the Prerequisite Components
  • Create and Configure the MDT 2012 Deployment Share
  • Deploy and Capture a Reference Operating System Image
  • Integrate WDS with MDT 2012 To Provide PXE Boot Capabilities

Lab 12: Prepare the Environment for Operating System Deployment

  • Plan the Operating System Deployment Infrastructure
  • Prepare the Zero Touch Installation Environment
  • Configure the Deployment Packages and System Images

Lab 13: Use MDT and Configuration Manager to Perform a Zero-Touch Installation

  • Perform a Zero Touch Installation

Lab 14: Plan and Implement a RDS Infrastructure

  • Plan the RDS Environment
  • Configure a Virtual Desktop Infrastructure Scenario
  • Configure a Session-Based Desktop Scenario
  • Configure the RD Gateway Role Server

Lab 15: Manage User State Virtualization

  • Plan User State Virtualization
  • Implement User State Virtualization

Lab 16: Plan and Implement an Updates Infrastructure to Support Enterprise Desktops

  • Plan an Updates Infrastructure
  • Prepare a Systems Center 2012 Configuration Manager Site to Support Software Updates
  • Determine Software Update Compliance
  • Deploy Software Updates to Clients

Lab 17: Implement Client Endpoint Protection

  • Configure the Endpoint Protection Point
  • Configure and Deploy Endpoint Protection Polices
  • Configure Client Settings to Support Endpoint Protection
  • Monitor Endpoint Protection

Lab 18: Configure Data Protection for Client Computer Data

  • Configure and Verify Client Data Protection

Lab 19: Monitor the Performance and Health of the Desktop Infrastructure

  • Configure Performance and Reliability Monitoring for Desktops
  • Configure Operations Manager to Monitor Virtual Environments

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