Site Powered by nite.org

Voice Data Engineer II
Build skills equivalent to the CAPPS - Integrating Cisco Unified Communications Applications v8 program
  • Credit Hours: 5 Days

  • Format: Virtual Classroom - Instructor-led, Online

  • Professional Certificate: CCNP Voice

  • Recommended for: Network administrators and Network engineers

The Voice Data Engineer II course prepares students for employment in the Informational Technology industry. Throughout the course, students will take a comprehensive look at the skills required to configure and integrate Cisco’s call management and voice mail systems from scratch. This training course will be administered through a comprehensive, theory based platform and virtual labs. The course curriculum satisfies the requirements needed to obtain employment and/or career advancement.

This course prepares students for employment as a Network Engineer. According to the Bureau of Labor Statistics, employment change between 2010 and 2020 will grow by 28% greater than the annual average.

What You'll Learn

  • Voice mail integration options and requirements
  • Cisco Unity Connection in a CUCM deployment
  • Implement Cisco Unity Express in a CUCM Express deployment
  • Implement voice mail networking using VPIM
  • Implement Cisco Unified Presence and Cisco Unified Personal Communicator

Who Needs to Attend

  • Network administrators and network engineers
  • Systems engineers

Prerequisites

  • ICOMM - Introducing Cisco Voice and UC Administration v8.0
  • CVOICE - Implementing Cisco Unified Communications Voice over IP and QoS v8.0
  • CIPT1 - Implementing Cisco Unified Communications IP Telephony Part 1 v8.0

Course Outline

1. Introduction to Voice Mail

  • Voice Mail Integration Overview
  • General Requirements for Voice Mail Integration

2. Cisco Unity Connection in a CUCM Environment

  • Integrating with CUCM
  • Configuring the Cisco Unity Connection System
  • Using Cisco Unity Connection Partitions and Search Spaces
  • Implementing Cisco Unity Connection Call Management
  • Configuring Cisco Unity Connection Users
  • Monitoring and Troubleshooting Cisco Unity Connection

3. Cisco Unity Express Implementation in a CUCM Express Environment

  • Cisco Unity Express Overview
  • Integrating Cisco Unity Express with CUCM Express
  • Configuring the Cisco Unity Express System
  • Configuring Cisco Unity Express Users
  • Cisco Unity Express AutoAttendant
  • Troubleshooting Cisco Unity Express

4. Voice Profile for Internet Mail (VPIM) Implementation

  • VPIM Basics
  • Implementing VPIM in Cisco Unity Connection
  • Implementing VPIM in Cisco Unity Express

5. Cisco Unified Presence Implementation

  • Cisco Unified Presence
  • Cisco Unified Presence Components and Communication Flows
  • Integrating Cisco Unified Presence
  • Configuring Cisco Unified Presence Features and Implementing Cisco Unified Personal Communicator
  • Verifying and Troubleshooting Tools for Cisco Unified Presence Components

Labs

Lab 1: Integrating Cisco Unity Connection with CUCM

Lab 2: Configuring Cisco Unity Connection System Settings

Lab 3: Implementing Cisco Unity Connection Partitions and Search Spaces

Lab 4: Implementing Cisco Unity Connection Call Management

Lab 5: Configuring Cisco Unity Connection Users

Lab 6: Troubleshooting Cisco Unity Connection

Lab 7: Integrating Cisco Unity Express with CUCM Express

Lab 8: Configuring Cisco Unity Express System Settings

Lab 9: Configuring Cisco Unity Express Users

Lab 10: Implementing Cisco Unity Express AutoAttendant

Lab 11: Troubleshooting Cisco Unity Express

Lab 12: Implementing VPIM in Cisco Unity Connection and Cisco Unity Express

Lab 13: Integrating Cisco Unified Presence with CUCM

Lab 14: Troubleshooting and Verifying Cisco Unified Presence Components

Lab 15: Configuring Cisco Unified Presence Features and Implementing Cisco Unified Personal Communicator

Purchase this Course

$3495.00

Become versed as a Voice Data Engineer in 5 Days